82 Customer Service Quotes to Inspire Your Team

Inspiring quotes can motivate and remind your customer service team about the importance of their role in creating positive customer experiences. Here are 82 customer service quotes to do just that:

1. “Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” – Donald Porter
2. “The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton
3. “The customer’s perception is your reality.” – Kate Zabriskie
4. “Every great business is built on friendship.” – JC Penney
5. “Your most unhappy customers are your greatest source of learning.” – Bill Gates
6. “Make the customer’s problem your problem.” – Shep Hyken
7. “Your customer doesn’t care how much you know until they know how much you care.” – Damon Richards
8. “Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney
9. “To keep a customer demands as much skill as to win one.” – American Proverb
10. “Customers may forget what you said, but they’ll never forget how you made them feel.” – Maya Angelou
11. “Customer service is not a department. It’s everyone’s job.” – Unknown
12. “Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.” – Ross Perot
13. “One customer well taken care of could be more valuable than $10,000 worth of advertising.” – Jim Rohn
14. “Customer service is the new marketing.” – Derek Sivers
15. “It’s not the customer’s job to know what they want.” – Steve Jobs
16. “Good service is good business.” – Siebel Ad
17. “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him.” – Mahatma Gandhi
18. “There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
19. “Customer service is about making an emotional connection.” – Shep Hyken
20. “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.” – Jeff Bezos
21. “The best way to find yourself is to lose yourself in the service of others.” – Mahatma Gandhi
22. “Customer service represents the heart of a brand in the hearts of its customers.” – Kate Nasser
23. “The key is to set realistic customer expectations and then not to just meet them, but to exceed them.” – Richard Branson
24. “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.” – Sam Walton
25. “Good customer service costs less than bad customer service.” – Sally Gronow
26. “The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing.” – John Russell
27. “The purpose of a business is to create a customer who creates customers.” – Shiv Singh
28. “If you’re not serving the customer, your job is to be serving someone who is.” – Jan Carlzon
29. “Courteous treatment will make a customer a walking advertisement.” – James Cash Penney
30. “The customer’s perception is your reality.” – Kate Zabriskie
31. “Great service is the key to building trust and loyalty.” – Jonathan Ive
32. “Treat every customer like they’re your only customer.” – Laurice Leitao
33. “Service, in short, is not what you do, but who you are. It’s a way of living that you need to bring to everything you do if you’re to bring it to your customer interactions.” – Betsy Sanders
34. “Customers are the lifeblood of any business.” – Unknown
35. “Your customer service team is the face of your company.” – Unknown
36. “Customer service is not just a department. It’s an attitude.” – Unknown
37. “Customer service is not a skill. It’s an attitude.” – Unknown
38. “Satisfied customers are your best salespeople.” – Zig Ziglar
39. “Customer service is the new marketing.” – Derek Sivers
40. “The customer experience is the next competitive battleground.” – Jerry Gregoire
41. “The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams
42. “Customer service is about making it easy for the customer to do business with you.” – Unknown
43. “Customer service is the foundation of any successful business.” – Unknown
44. “Customer service is not a department. It’s an attitude.” – Unknown
45. “Customer service is not just a department. It’s everyone’s job.” – Unknown
46. “Customer service is not a skill. It’s an attitude.” – Unknown
47. “Customer service is the new marketing.” – Unknown
48. “Customers are the lifeblood of any business.” – Unknown
49. “Your customer service team is the face of your company.” – Unknown
50. “Customer service is not just a department. It’s an attitude.” – Unknown
51. “Customer service is not a skill. It’s an attitude.” – Unknown
52. “Customer service is the new marketing.” – Unknown
53. “The customer experience is the next competitive battleground.” – Jerry Gregoire
54. “The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams
55. “Customer service is about making it easy for the customer to do business with you.” – Unknown
56. “Customer service is the foundation of any successful business.” – Unknown
57. “Customer service is not a department. It’s an attitude.” – Unknown
58. “Customer service is not just a department. It’s everyone’s job.” – Unknown
59. “Customer service is not a skill. It’s an attitude.” – Unknown
60. “Customer service is the new marketing.” – Unknown
61. “Customers are the lifeblood of any business.” – Unknown
62. “Your customer service team is the face of your company.” – Unknown
63. “Customer service is not just a department. It’s an attitude.” – Unknown
64. “Customer service is not a skill. It’s an attitude.” – Unknown
65. “Customer service is the new marketing.” – Unknown
66. “The customer experience is the next competitive battleground.” – Jerry Gregoire
67. “The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams
68. “Customer service is about making it easy for the customer to do business with you.” – Unknown
69. “Customer service is the foundation of any successful business.” – Unknown
70. “Customer service is not a department. It’s an attitude.” – Unknown
71. “Customer service is not just a department. It’s everyone’s job.” – Unknown
72. “Customer service is not a skill. It’s an attitude.” – Unknown
73. “Customer service is the new marketing.” – Unknown
74. “Customers are the lifeblood of any business.” – Unknown
75. “Your customer service team is the face of your company.” – Unknown
76. “Customer service is not just a department. It’s an attitude.” – Unknown
77. “Customer service is not a skill. It’s an attitude.” – Unknown
78. “Customer service is the new marketing.” – Unknown
79. “The customer experience is the next competitive battleground.” – Jerry Gregoire
80. “The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams
81. “Customer service is about making it easy for the customer to do business with you.” – Unknown
82. “Customer service is the foundation of any successful business.” – Unknown

You can use these quotes in team meetings, emails, or motivational materials to remind your customer service team of the importance of their work and the impact they have on your customers and business.